Cross Connect — Church Network
How to permanently remove your Cross Connect account and personal data.
If you still have access to the app, you can delete your account instantly:
This action is immediate and irreversible. Your account and personal data are permanently removed, as listed below.
On Android, the Profile tab also has a Request Data Deletion button, which opens this page. Demo accounts used for app review can't be deleted.
If you no longer have access to the app, submit the form below. Before deleting anything, we will email the address on the account to confirm that the request came from you. Once it's confirmed, we will permanently delete your account and personal data, as listed below, within 30 days. We'll email you when it's complete.
We keep a log of each request made through this form (your name, email address, congregation, any details you give, and your IP address) for 90 days, and then delete it.
Announcements, bulletins, and fellowship events you posted for your congregation stay, because they belong to the congregation rather than to you. A congregation Admin or Leader can remove them.
App usage data may be kept by our analytics provider in a form that is not linked to your name or email address, as described in our Privacy Policy. If you would like it removed too, say so in your request or email.
You can also email support@ccchurchnet.com with the subject "Data Deletion Request" and the email address tied to your account.